Upheal

Upheal vs CoralEHR

Upheal is an ambient-scribe-first platform with usage-based pricing. CoralEHR is a private-pay EHR: Starter is $29; Pro ($79) adds an AI scribe that stores no session recordings. Here's how they compare.

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Choose Upheal if…

  • You want an ambient AI scribe that records sessions live (telehealth, in-person via mobile, or Zoom) as your core workflow
  • You want usage-based pricing — $1 per session, capped at $69/month, with a genuinely free plan
  • You need 30+ note templates built from 170 preset sections and session analytics like talk ratios
  • You want an AI compliance checker that reviews notes against payer requirements before signing
  • You primarily need AI notes and telehealth, and can wait for insurance billing

Choose CoralEHR if…

  • You want AI documentation integrated into full clinical workflows — scheduling, assessments, treatment plans, and payments in one system
  • You need built-in measurement-based care — auto-scored PHQ-9, GAD-7, PCL-5, DASS-21, and pediatric CY-BOCS (adult Y-BOCS is custom-form only)
  • You want an AI scribe that stores no session recordings
  • You run couples, family, or group sessions — Upheal's own video is 1:1 only and its couples notes are in beta
  • You want modality tools (EMDR, IFS, ERP, ACT, play therapy) built into the EHR

Feature-by-Feature Comparison

O Overview

Feature Upheal CoralEHR
Best For AI-first private-pay MH Private-pay solo and group practices
Scheduling & Reminders ✓ Email + SMS (added May 2026) ✓ Reminders on every plan
Key Integrations Stripe, Google Cal (one-way), Zoom capture Stripe, Google Cal, Stedi (Pro)
Data Export PDF, CSV export Export your data anytime

P Pricing

Feature Upheal CoralEHR
Starting Price (Solo) $1/session $29/mo
Per Additional Clinician $1/session, cap $69/mo $35/clinician
Free Trial ✓ 30-day full trial, no credit card + free plan ✓ 30-day free trial, no credit card
No Setup Fees ✓ ✓ No setup fees
Annual Discount ✗ Usage-billed monthly ✓ 20% off annual billing

B Billing & Claims

Feature Upheal CoralEHR
Insurance Billing ✗ Still "coming summer 2026" as of June 2026; separate fees will apply ~ Pro, via Stedi: eligibility checks and out-of-network claims; in-network claims in January
Electronic Claims ✗ ~ Pro, via Stedi: out-of-network now, in-network in January
Superbills ✓ ✓
ERA/EOB Processing ✗ ~ Pro: the payment remittance is included with each claim
Integrated Payments ✓ Stripe integration; 2.9% + $0.30 ✓ Stripe integration
Cost Per Claim N/A $0.55
Client Invoicing ✓ ✓
Revenue Dashboard (30/90/365-day, AR aging, payouts) - ~ Pro. Owner dashboard: revenue, sessions, no-shows and overdue notes per clinician.

T Telehealth

Feature Upheal CoralEHR
Built-in Video ✓ All plans, incl. free ✓ Individual, couples and group sessions
Included in Base Price ✓ All plans ✓ All plans
HIPAA-Compliant Video ✓ ✓ Encrypted in transit and at rest on HIPAA-eligible AWS infrastructure
Screen Sharing ✓ ✓
Group Video Sessions ~ Couples (beta) & family via Zoom/recording; own video is 1:1 only; no group therapy ✓
Mobile Telehealth ✓ iOS/Android recorder + branded client apps ✓

D Documentation & AI

Feature Upheal CoralEHR
Progress Notes ✓ AI-generated from sessions ✓ Progress, chart and private psychotherapy notes
Note Type Coverage ✓ 30+ templates from 170 preset sections ✓ Detailed EMDR and other modality templates; build your own
Treatment Plan Templates ✓ AI Golden Thread plans ✓ Treatment plans with ICD-10 diagnoses; AI suggestions on Pro
AI-Powered Notes ✓ Core feature: ambient capture, dictation, text; reviewers report hallucination/speaker-attribution errors ~ Pro. AI scribe drafts the note; no session recordings stored; you review and sign.
AI Features Beyond Note-Drafting ~ Scribe, compliance checker, AI assistant (beta), AI-drafted replies ~ Pro. AI reports, AI form builder and treatment-plan suggestions.
AI Form Builder (plain-language → form) ✗ ~ Pro. Describe a form in plain language.
AI Progress Reports (PDF, date-ranged) ✗ ~ Pro. Clinician-reviewed summaries. AI does not replace clinical judgment.
Custom Forms ~ Practice forms + custom AI instructions ✓ Form builder, ready-made intake, consent and HIPAA forms, packets
E-Signatures ✓ ✓
Wiley Treatment Planners ✗ ✗ Own templates instead

I In-Session Therapy Tools

Feature Upheal CoralEHR
Digital Sand Tray (play therapy miniatures) ✗ ✓ Virtual sandtray live in telehealth; clients place, recolour and create objects
EMDR Bilateral Stimulation Tool ✗ ✓ Live inside the telehealth session; configurable shape, direction and speed

C Client Portal

Feature Upheal CoralEHR
Online Scheduling ✓ ✓
Digital Intake Forms ✓ ✓
Secure Messaging ~ In-app messaging ✓
Client Payment Portal ✓ ✓
Document Sharing ✓ ✓
Appointment Reminders ✓ ✓

S Security & Compliance

Feature Upheal CoralEHR
HIPAA Compliant ✓ ✓
BAA Provided ✓ ✓
Two-Factor Auth (2FA) ✓ ✓ Optional MFA
Data Encryption ✓ AES-256 ✓ AES-256 at rest and TLS in transit. Not end-to-end encrypted.
Audit Logs ✓ ✓
SOC 2-aligned controls ~ Upheal advertises SOC 2. Confirm the current attestation on their trust page. ✗ SOC 2-aligned controls. Not SOC 2 certified.

S Support

Feature Upheal CoralEHR
Phone Support ✗ ~ 24/7 support on every plan. No published phone line.
Live Chat ✓ ✗
Email Support ✓ ✓ 24/7 support on every plan
Knowledge Base ✓ ✓
Onboarding Assistance ✓ Self-service + guides ✓ We set up your practice, team and roles when you join
Dedicated Account Manager ✗ ✗ 24/7 support on every plan instead

Pricing Snapshot

Upheal uses usage-based pricing: a free plan (unlimited AI notes from dictation/text/uploads and unlimited telehealth, but no live session capture) and a paid plan at $1 per session, capped at $69/month per provider, which unlocks live ambient capture, scheduling, forms, billing, treatment plans, the compliance checker, and analytics. There's a 30-day full-feature trial and a money-back guarantee. Insurance billing has not shipped — it's been "coming summer 2026," with separate fees to apply at launch. Card processing is 2.9% + $0.30.

CoralEHR is $29/mo (Starter) or $79/mo (Pro, with the AI scribe, insurance billing and group tools). Groups pay $35 or $85 per clinician, owner seat included, and less past 10 clinicians; interns are free. Every plan includes a 30-day free trial with no credit card, a 30-day money-back guarantee, a 20% annual billing discount and 24/7 support. Telehealth, scheduling, and Stripe payments are on every plan.

At full usage, Upheal's $69/month and CoralEHR's Pro $79/month are roughly comparable, and Upheal is cheaper for low-volume caseloads. The difference is what's underneath: CoralEHR bundles a structured EHR — measurement-based care, treatment plans, modality tools, group video — while Upheal centers on the recording-based scribe and is still building out the rest.

Overview

Upheal and CoralEHR represent a new generation of EHRs built around AI from day one, not as an afterthought. Both are designed primarily for private-pay therapists who want modern documentation tools without the insurance billing overhead of legacy platforms like SimplePractice or TherapyNotes. This makes them direct competitors — and the choice between them comes down to what you need beyond AI notes.

Upheal launched in 2021 and has built a strong reputation for its AI documentation engine, now used by a claimed 70,000+ providers. It has grown from a scribe into an AI-native EHR: ambient session capture (telehealth, in-person via mobile app, or Zoom), 30+ note templates built from 170 clinically approved sections, an AI compliance checker, Golden Thread treatment plans, scheduling with client self-booking, a client portal, secure messaging, and superbills. Pricing is usage-based: a free plan, then $1 per session capped at $69/month per provider.

CoralEHR wraps AI into end-to-end clinical workflows: scheduling, patient assessments, treatment planning, Stripe-based payments, telehealth with in-session tools, and detailed EMDR and other modality templates. Critically, CoralEHR's AI scribe stores no session recording, while Upheal's core workflow is recording-based. The trade-off: Upheal gives you a deeper ambient-scribe experience; CoralEHR gives you a more complete clinical platform where AI is one piece of a practice management system, and no session recording is stored.

Strengths & Weaknesses

Upheal Strengths

  • AI is the entire product — ambient capture across telehealth, in-person (mobile app), and Zoom, with notes generated in under 60 seconds
  • 30+ templates from 170 preset sections — extensive customization across 70 therapy modalities, plus an AI compliance checker and Golden Thread treatment plans
  • Usage-based pricing — $1/session capped at $69/month, a genuinely free tier, and a 30-day money-back guarantee
  • Fast product velocity — SMS reminders, secure messaging with AI-drafted replies, and branded client apps all shipped in May–June 2026
  • Session analytics — talk ratios and session insights (not available for couples sessions)

Upheal Weaknesses

  • AI accuracy needs close review — reviewers and a documented December 2024 incident (via Alma's Upheal-powered Note Assist) report hallucinated clinical details, omissions, and speaker misattribution; every note needs careful clinician editing
  • Recording-centered workflow — live capture is the paid plan's core. Upheal's own pricing/privacy pages (June 2026) say de-identified session data is used to improve its AI by default, with an opt-out. That is not the same as "the free tier is funded by training." Confirm current language on their site.
  • Insurance billing still unshipped — advertised as "coming summer 2026," with separate fees to apply; today it's client billing and superbills only
  • Couples/family/group limits — its own telehealth can't host multi-party calls, couples notes are in beta without analytics, and true group therapy is unsupported
  • No measurement-based care library — no built-in auto-scored PHQ-9/GAD-7-style assessments
  • Reliability wobbles — Upheal's own status page logged four incidents in the eight weeks ending June 9, 2026
  • No phone support (chat/email only), one-way Google Calendar sync, and a public API only on Enterprise

CoralEHR Strengths

  • Integrated clinical workflows — the AI scribe on Pro, auto-scored assessments with safety alerts, treatment plans, scheduling, and payments in one system
  • AI without stored recordings — the AI scribe drafts your note and stores no session recording
  • Modality tools built in — a detailed EMDR template plus in-session tools (bilateral stimulation, virtual sandtray, DBT diary card)
  • Group and family sessions — group video on every plan, plus a dedicated couples & family note type
  • 24/7 support — on every plan, with personalized setup when you join

CoralEHR Weaknesses

  • No session analytics — no talking ratio, sentiment, or cadence tracking features
  • No free tier — 30-day trial instead; Upheal is cheaper for very low-volume caseloads
  • Newer platform — less established than Upheal in the AI-first EHR space

Migration Notes

Switching between AI-first platforms is simpler than migrating from a legacy EHR:

  1. Export your data — Upheal supports exporting session notes and client records. Download your completed notes and any documents you've stored.
  2. Import to CoralEHR — CoralEHR's onboarding team helps you import client demographics, session history, and clinical documents.
  3. Update scheduling links — Replace your Upheal scheduling links on your website and directory listings with your new CoralEHR links.
  4. Re-collect consents — Use CoralEHR's digital intake forms to gather updated consent documents.

The migration typically completes in a single onboarding session with the CoralEHR founder.

Calculate Your Savings

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Adjustment assumptions

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5%15%
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Value of your time
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Frequently Asked Questions

Common questions about Upheal vs CoralEHR.

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Reviewed by Arhaan Gupta, Co-Founder & CEO of CoralEHR Pricing and features last verified September 19, 2026.

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