Jane App

Jane App vs CoralEHR

Jane App is a beautifully designed EHR built for multi-discipline wellness practices — from physiotherapy to massage to mental health. But if you're a therapist running a private-pay practice, a purpose-built behavioral health platform may be a better fit. Here's how CoralEHR compares.

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Choose Jane App if…

  • You run a multi-discipline practice (PT, OT, massage, chiro, and mental health under one roof)
  • Online self-booking is central to your practice — Jane's booking flow is widely loved by clients
  • You want low per-seat costs for additional practitioners (~$35/mo full-time, ~$17.50 part-time)
  • You want a platform with HIPAA, PIPEDA, and GDPR compliance for international practices
  • You value beautiful, modern design and highly praised customer support

Choose CoralEHR if…

  • You run a private-pay therapy practice and want an EHR built specifically for behavioral health
  • You want AI — the scribe, reports, treatment-plan suggestions and form builder — included on Pro with no per-seat fee, vs Jane's $15/practitioner AI Scribe add-on
  • You want a dedicated treatment-planning module with goals, objectives, and measure tracking — Jane's matrix cell is templates only, not a goal/objective tracker
  • You want a 30-day free trial — Jane offers no free trial at all
  • You want to keep your own Stripe payment processing — Jane now requires Jane Payments

Feature-by-Feature Comparison

O Overview

Feature Jane CoralEHR
Best For Multi-discipline wellness Private-pay solo and group practices
Scheduling & Reminders ~ Email on Balance; unlimited SMS on Practice & Thrive ✓ Reminders on every plan
Key Integrations Jane Payments, Claim.MD; no open API Stripe, Google Cal, Stedi (Pro)
Data Export CSV, PDF export Export your data anytime

P Pricing

Feature Jane CoralEHR
Starting Price (Solo) $54/mo $29/mo
Per Additional Clinician ~$35/mo full-time $35/clinician
Free Trial ✗ No free trial - demo account offered instead ✓ 30-day free trial, no credit card
No Setup Fees ✓ ✓ No setup fees
Annual Discount ✗ ✓ 20% off annual billing

B Billing & Claims

Feature Jane CoralEHR
Insurance Billing ~ Add-on: $20/mo + $5 per additional full-time practitioner ~ Pro, via Stedi: eligibility checks and out-of-network claims; in-network claims in January
Electronic Claims ~ Electronic claims via Claim.MD with the Insurance Billing add-on ~ Pro, via Stedi: out-of-network now, in-network in January
Superbills ✓ ✓
ERA/EOB Processing ✓ ~ Pro: the payment remittance is included with each claim
Integrated Payments ✓ Jane Payments required (May 2026): 2.85% + $0.25 online ✓ Stripe integration
Cost Per Claim Via $20/mo add-on $0.55
Client Invoicing ✓ ✓
Revenue Dashboard (30/90/365-day, AR aging, payouts) ~ Basic reports; users cite accounting/reporting gaps ~ Pro. Owner dashboard: revenue, sessions, no-shows and overdue notes per clinician.

T Telehealth

Feature Jane CoralEHR
Built-in Video ✓ 1:1 telehealth on all plans ✓ Individual, couples and group sessions
Included in Base Price ✓ 1:1 on all plans ✓ All plans
HIPAA-Compliant Video ✓ ✓ Encrypted in transit and at rest on HIPAA-eligible AWS infrastructure
Screen Sharing ✓ ✓
Group Video Sessions ~ Group Telehealth $15/mo per practitioner add-on ✓
Mobile Telehealth ~ Client app (Oct 2025); no practitioner app ✓

D Documentation & AI

Feature Jane CoralEHR
Progress Notes ✓ ✓ Progress, chart and private psychotherapy notes
Note Type Coverage ✓ SOAP + custom; therapy templates must be built from scratch ✓ Detailed EMDR and other modality templates; build your own
Treatment Plan Templates ~ No goal/objective tracking module ✓ Treatment plans with ICD-10 diagnoses; AI suggestions on Pro
AI-Powered Notes ~ AI Scribe $15/practitioner/mo (5 free notes/mo included) ~ Pro. AI scribe drafts the note; no session recordings stored; you review and sign.
AI Features Beyond Note-Drafting ~ AI Scribe (audio scribe only) ~ Pro. AI reports, AI form builder and treatment-plan suggestions.
AI Form Builder (plain-language → form) ✗ ~ Pro. Describe a form in plain language.
AI Progress Reports (PDF, date-ranged) ✗ ~ Pro. Clinician-reviewed summaries. AI does not replace clinical judgment.
Custom Forms ✓ ✓ Form builder, ready-made intake, consent and HIPAA forms, packets
E-Signatures ✓ ✓
Wiley Treatment Planners ✗ ✗ Own templates instead

I In-Session Therapy Tools

Feature Jane CoralEHR
Digital Sand Tray (play therapy miniatures) ✗ ✓ Virtual sandtray live in telehealth; clients place, recolour and create objects
EMDR Bilateral Stimulation Tool ✗ ✓ Live inside the telehealth session; configurable shape, direction and speed

C Client Portal

Feature Jane CoralEHR
Online Scheduling ~ Practice & Thrive; not on Balance ✓
Digital Intake Forms ✓ ✓
Secure Messaging ✓ ✓
Client Payment Portal ✓ Card-on-file; clients cannot remove their own card ✓
Document Sharing ✓ ✓
Appointment Reminders ~ Email on Balance; SMS on Practice & Thrive ✓

S Security & Compliance

Feature Jane CoralEHR
HIPAA Compliant ✓ ✓
BAA Provided ✓ ✓
Two-Factor Auth (2FA) ✓ ✓ Optional MFA
Data Encryption ✓ AES-256 ✓ AES-256 at rest and TLS in transit. Not end-to-end encrypted.
Audit Logs ✓ ✓
SOC 2-aligned controls ✓ SOC 2 certified ✗ SOC 2-aligned controls. Not SOC 2 certified.

S Support

Feature Jane CoralEHR
Phone Support ✓ ~ 24/7 support on every plan. No published phone line.
Live Chat ✓ ✗
Email Support ✓ ✓ 24/7 support on every plan
Knowledge Base ✓ ✓
Onboarding Assistance ✓ ✓ We set up your practice, team and roles when you join
Dedicated Account Manager ✗ ✗ 24/7 support on every plan instead

Pricing Snapshot

Jane App starts at $54/month (Balance plan) for solo practitioners — but Balance is capped at 20 appointments per month and excludes online booking and SMS reminders. Most full-time therapists need the Practice plan at $79/month or Thrive at $99/month. Additional practitioners cost roughly $35/month full-time (~$17.50 part-time) on Practice. The AI Scribe is a $15/practitioner/month add-on (5 free notes/month included), group telehealth is +$15/practitioner/month, and insurance billing is +$20/month plus $5 per additional full-time practitioner. Payment processing now requires Jane Payments at 2.85% + $0.25 online. There is no free trial and no annual discount.

CoralEHR is $29/mo (Starter) or $79/mo (Pro, with the AI scribe, insurance billing and group tools). Groups pay $35 or $85 per clinician, owner seat included, and less past 10 clinicians; interns are free. Every plan includes a 30-day free trial with no credit card, a 30-day money-back guarantee, a 20% annual billing discount and 24/7 support. Telehealth, scheduling, and Stripe payments are on every plan.

For a solo private-pay therapist, Jane's $54 Balance plan looks competitive but its 20-appointment cap rules out full-time practice; the realistic comparison is Jane Practice ($79) + AI Scribe ($15) = $94/month versus CoralEHR Pro at $79/month with AI included — and CoralEHR's Starter at $29 undercuts every Jane tier for therapists who don't want AI.

Overview

Jane App launched as an all-in-one practice management platform for health and wellness professionals. It serves a broad range of disciplines — physiotherapy, occupational therapy, massage therapy, chiropractic, and mental health — with a clean, modern interface that practitioners consistently praise. Its online booking is a genuine strength clients love, per-seat pricing for additional practitioners is among the lowest available, and its support team is frequently called the best in the category. Jane remains founder-led (it is not private-equity-controlled).

CoralEHR takes a different approach. Rather than serving every health and wellness discipline, it focuses exclusively on behavioral health therapists who run private-pay practices. Telehealth and Stripe payments are on every plan. AI note generation is optional on Pro, not on the $29 Starter plan.

The key difference comes down to specialization. Jane App is an excellent generalist platform that works well across many disciplines, but it wasn't designed specifically for the therapy workflow: there's no treatment-planning module with goal tracking, psychotherapy templates must be built from scratch, and AI notes are a paid per-practitioner add-on. CoralEHR is narrower in scope but deeper in the features that matter most to private-pay therapists.

Strengths & Weaknesses

Jane App Strengths

  • Beautiful, modern design — consistently praised for intuitive UX and clean interface
  • Online booking clients love — self-scheduling that takes real load off the phone line
  • Multi-discipline support — serves PT, OT, massage, chiro, and mental health in one platform
  • Low per-seat scaling — additional practitioners from ~$17.50–$35/month, with free admin staff accounts
  • Highly praised support — responsive phone and email help, plus 50,000+ community-shared chart templates
  • Founder-led — not private-equity-owned; profitable and bootstrapped from the start

Jane App Weaknesses

  • Not mental-health-specific — built for all of health and wellness, so therapy workflows run shallow: no treatment-planning module with goal/objective tracking, no Wiley planners, and psychotherapy templates must be built from scratch
  • Entry plan is capped — the $54 Balance plan allows only 20 appointments/month and excludes online booking and SMS reminders; full-time therapists effectively start at $79
  • No free trial — Jane states plainly "We do not have a free trial"; you get a demo account instead
  • AI Scribe costs extra — a $15/practitioner/month add-on (5 free notes/month), and it's an audio-recording scribe
  • Forced payment processor — clinics are being required to move onto Jane Payments (deadline May 1, 2026) at 2.85% + $0.25 online, which users read as a margin grab; clients also can't remove their own stored card
  • Calendar and login friction — no full month-view calendar, calendar sync is two separate one-way feeds rather than true two-way editing, and clients juggle a separate web login per clinic
  • US insurance billing is immature — a $20/month add-on built Canada-first; US clinics report months of workarounds
  • No open API — integrations are restricted to vetted partners; no Zapier-style automation

CoralEHR Strengths

  • AI included on Pro — the AI scribe, reports, treatment-plan suggestions and form builder with no per-seat add-on (the AI scribe stores no session recordings)
  • Built for behavioral health — progress, chart and psychotherapy notes with detailed EMDR and other modality templates, auto-scored assessments (PHQ-9, GAD-7 and more, with safety alerts), and treatment plans
  • All features included — telehealth, payments, scheduling, SMS reminders, no add-ons or appointment caps on any plan
  • Keep Stripe — payment processing through Stripe, not a captive in-house processor
  • 30-day free trial, no credit card — try everything before paying
  • 24/7 support — on every plan, with personalized setup when you join

CoralEHR Weaknesses

  • Insurance is on Pro — eligibility checks and out-of-network claims via Stedi now; in-network claims from January
  • Newer platform — less established track record than Jane App
  • Fewer integrations — smaller ecosystem of third-party connections

Migration Notes

Moving from Jane App to CoralEHR is a straightforward process for private-pay therapists:

  1. Export your data — Jane App supports data exports for client demographics, appointment history, and clinical records.
  2. Import to CoralEHR — The CoralEHR onboarding team assists with importing your client list, appointment history, and key documents.
  3. Update your scheduling — Replace your Jane App online booking links on your website, directory listings, and email signature.
  4. Re-collect consents — Use CoralEHR's digital intake forms to gather updated consent documents under the new platform.

The migration typically completes in a single onboarding call with the CoralEHR founder.

Calculate Your Savings

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0%50%
EHR friction
Adjustment assumptions

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5%15%
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Value of your time
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Frequently Asked Questions

Common questions about Jane App vs CoralEHR.

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Reviewed by Arhaan Gupta, Co-Founder & CEO of CoralEHR Pricing and features last verified September 19, 2026.

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