Jane App vs CoralEHR
Jane App is a beautifully designed EHR built for multi-discipline wellness practices — from physiotherapy to massage to mental health. But if you're a therapist running a private-pay practice, a purpose-built behavioral health platform may be a better fit. Here's how CoralEHR compares.
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Choose Jane App if…
- You run a multi-discipline practice (PT, OT, massage, chiro, and mental health under one roof)
- Online self-booking is central to your practice — Jane's booking flow is widely loved by clients
- You want low per-seat costs for additional practitioners (~$35/mo full-time, ~$17.50 part-time)
- You want a platform with HIPAA, PIPEDA, and GDPR compliance for international practices
- You value beautiful, modern design and highly praised customer support
Choose CoralEHR if…
- You run a private-pay therapy practice and want an EHR built specifically for behavioral health
- You want AI documentation — notes, treatment plans, and form builder — included on Professional with no per-seat fee, vs Jane's $15/practitioner AI Scribe add-on
- You want a dedicated treatment-planning module with goals, objectives, and measure tracking — Jane's matrix cell is templates only, not a goal/objective tracker
- You want a 30-day free trial — Jane offers no free trial at all
- You want to keep your own Stripe payment processing — Jane now requires Jane Payments
Feature-by-Feature Comparison
O Overview
| Feature | Jane | CoralEHR |
|---|---|---|
| Best For | Multi-discipline wellness | Solo private-pay |
| Scheduling & Reminders | ~ Email on Balance; unlimited SMS on Practice & Thrive | ✓ Email reminders on every plan |
| Key Integrations | Jane Payments, Claim.MD; no open API | Stripe, Google Cal |
| Data Export | CSV, PDF export | CSV, PDF export |
P Pricing
| Feature | Jane | CoralEHR |
|---|---|---|
| Starting Price (Solo) | $54/mo | $29/mo |
| Per Additional Clinician | ~$35/mo full-time | Custom |
| Free Trial | ✗ No free trial - demo account offered instead | ✓ 30-day free trial, no credit card |
| No Setup Fees | ✓ | ✓ No setup fees |
| Annual Discount | ✗ | ✓ ~20% off annual billing |
B Billing & Claims
| Feature | Jane | CoralEHR |
|---|---|---|
| Insurance Billing | ~ Add-on: $20/mo + $5 per additional full-time practitioner | ✗ Private-pay focused |
| Electronic Claims | ~ Electronic claims via Claim.MD with the Insurance Billing add-on | ✗ |
| Superbills | ✓ | ✓ |
| ERA/EOB Processing | ✓ | ✗ |
| Integrated Payments | ✓ Jane Payments required (May 2026): 2.85% + $0.25 online | ✓ Stripe integration |
| Cost Per Claim | Via $20/mo add-on | N/A |
| Client Invoicing | ✓ | ✓ |
| Revenue Dashboard (30/90/365-day, AR aging, payouts) | ~ Basic reports; users cite accounting/reporting gaps | ~ Professional and Practice. 30/90/365-day filters, AR aging, payouts. |
T Telehealth
| Feature | Jane | CoralEHR |
|---|---|---|
| Built-in Video | ✓ 1:1 telehealth on all plans | ✓ HIPAA-eligible video |
| Included in Base Price | ✓ 1:1 on all plans | ✓ All plans |
| HIPAA-Compliant Video | ✓ | ✓ Encrypted in transit and at rest on HIPAA-eligible AWS infrastructure |
| Screen Sharing | ✓ | ✓ |
| Group Video Sessions | ~ Group Telehealth $15/mo per practitioner add-on | ✓ |
| Mobile Telehealth | ~ Client app (Oct 2025); no practitioner app | ✓ |
D Documentation & AI
| Feature | Jane | CoralEHR |
|---|---|---|
| Progress Notes | ✓ | ✓ Template-aware sections, markdown + rich text |
| Note Type Coverage | ✓ SOAP + custom; therapy templates must be built from scratch | 8 types |
| Treatment Plan Templates | ~ No goal/objective tracking module | 22 templates |
| AI-Powered Notes | ~ AI Scribe $15/practitioner/mo (5 free notes/mo included) | ~ Professional and Practice. Scratchpad → AI draft → clinician review → sign. Not on Starter. |
| AI Features Beyond Note-Drafting | ~ AI Scribe (audio scribe only) | ~ Professional and Practice. Coral assistant, plan generation, note transform, reports, voice preferences. |
| AI Form Builder (plain-language → form) | ✗ | ~ Professional and Practice. Describe a form in plain language; version history. |
| AI Progress Reports (PDF, date-ranged) | ✗ | ~ Professional and Practice. Clinician-reviewed summaries. AI does not replace clinical judgment. |
| Custom Forms | ✓ | ✓ Drag-and-drop, undo/redo, autosave, 17 question types |
| E-Signatures | ✓ | ✓ |
| Wiley Treatment Planners | ✗ | ✗ Built-in modality templates instead |
M Modality-Specific Tools
| Feature | Jane | CoralEHR |
|---|---|---|
| EMDR Builder (Shapiro 8-phase, SUD/VOC) | ✗ | ✓ Shapiro 8-phase, target sequencing, SUD 0-10, VOC 1-7, body-scan installation |
| IFS Builder (Schwartz parts mapping) | ✗ | ✓ Manager / exile / firefighter parts mapping, burden tracking |
| ERP Builder (Foa fear hierarchies, SUDS) | ✗ | ✓ Foa fear-domain hierarchies, SUDS pre/peak/post (0-100), response prevention |
| ACT Builder (hexaflex, VLQ) | ✗ | ✓ Hexaflex, 10-domain VLQ, 7 named defusion techniques, 1-5 snapshots |
| SPT Builders (Synergetic Play Therapy) | ✗ | ✓ SPT-Child (caregiver partnership) + SPT-NARM (adult disconnection patterns) |
| Modality-Specific Builder Count | 0 | 6 builders |
P Patient Symptom Tracking
| Feature | Jane | CoralEHR |
|---|---|---|
| Roadmapped Conditions | ✗ | Tourette's on Professional+ |
I In-Session Therapy Tools
| Feature | Jane | CoralEHR |
|---|---|---|
| Digital Sand Tray (play therapy miniatures) | ✗ | ✓ 146 searchable miniatures, favorites, Surprise Me, fullscreen pop-out |
| EMDR Bilateral Stimulation Tool | ✗ | ✓ Horizontal/vertical/diagonal BLS patterns, speed control, fullscreen for screen sharing |
| Guided Breathing Exercises | ✗ | ✓ Box, 4-7-8, calm breath patterns with visual pacing |
| Grounding Exercise (5-4-3-2-1 sensory) | ✗ | ✓ 5-4-3-2-1 sensory grounding exercise |
| Feelings Volcano (children's emotional regulation) | ✗ | ✓ Feelings volcano - children's emotional regulation interactive |
| Worry Muncher (cognitive defusion) | ✗ | ✓ Worry muncher - cognitive defusion exercise |
| Total Built-in Therapy Tools | 0 | 6 tools |
I Interoperability & Data Portability
| Feature | Jane | CoralEHR |
|---|---|---|
| FHIR R4 API | ✗ | ✓ FHIR R4 endpoints for Patient, Encounter, Observation, Condition, MedicationStatement, DocumentReference |
| US Core Profiles (USCDI) | ✗ | ✓ US Core profiles compliant - meets USCDI v3 data classes |
| SMART on FHIR App Launch | ✗ | ~ Professional and Practice. SMART on FHIR app launch with OAuth 2.0 / OIDC. |
| Multi-Provider Data Sharing | ✗ | ~ Professional and Practice. FHIR handoff for shared care, including TicVision. |
C Client Portal
| Feature | Jane | CoralEHR |
|---|---|---|
| Online Scheduling | ~ Practice & Thrive; not on Balance | ✓ |
| Digital Intake Forms | ✓ | ✓ |
| Secure Messaging | ✓ | ✓ |
| Client Payment Portal | ✓ Card-on-file; clients cannot remove their own card | ✓ |
| Document Sharing | ✓ | ✓ |
| Appointment Reminders | ~ Email on Balance; SMS on Practice & Thrive | ✓ Email reminders |
S Security & Compliance
| Feature | Jane | CoralEHR |
|---|---|---|
| HIPAA Compliant | ✓ | ✓ |
| BAA Provided | ✓ | ✓ |
| Two-Factor Auth (2FA) | ✓ | ✓ Optional MFA |
| Data Encryption | ✓ AES-256 | ✓ AES-256 at rest and TLS in transit. Not end-to-end encrypted. |
| Audit Logs | ✓ | ✓ |
S Support
| Feature | Jane | CoralEHR |
|---|---|---|
| Phone Support | ✓ | ✓ Founder's personal line |
| Live Chat | ✓ | ✗ |
| Email Support | ✓ | ✓ |
| Knowledge Base | ✓ | ✓ |
| Onboarding Assistance | ✓ | ✓ Email onboarding on Starter. Dedicated CSM on Practice. |
| Dedicated Account Manager | ✗ | ~ Practice plan. Starter is email support. |
Pricing Snapshot
Jane App starts at $54/month (Balance plan) for solo practitioners — but Balance is capped at 20 appointments per month and excludes online booking and SMS reminders. Most full-time therapists need the Practice plan at $79/month or Thrive at $99/month. Additional practitioners cost roughly $35/month full-time (~$17.50 part-time) on Practice. The AI Scribe is a $15/practitioner/month add-on (5 free notes/month included), group telehealth is +$15/practitioner/month, and insurance billing is +$20/month plus $5 per additional full-time practitioner. Payment processing now requires Jane Payments at 2.85% + $0.25 online. There is no free trial and no annual discount.
CoralEHR starts at $29/mo (Starter, AI-free) or $79/mo (Professional, optional AI). Practice for 6+ is custom — contact us. Every plan includes a 30-day free trial with no credit card and a 20% annual billing discount. Telehealth, scheduling, and Stripe payments are on every plan.
For a solo private-pay therapist, Jane's $54 Balance plan looks competitive but its 20-appointment cap rules out full-time practice; the realistic comparison is Jane Practice ($79) + AI Scribe ($15) = $94/month versus CoralEHR Professional at $79/month with AI included — and CoralEHR's Starter at $29 undercuts every Jane tier for therapists who don't want AI.
Overview
Jane App launched as an all-in-one practice management platform for health and wellness professionals. It serves a broad range of disciplines — physiotherapy, occupational therapy, massage therapy, chiropractic, and mental health — with a clean, modern interface that practitioners consistently praise. Its online booking is a genuine strength clients love, per-seat pricing for additional practitioners is among the lowest available, and its support team is frequently called the best in the category. Jane remains founder-led (it is not private-equity-controlled).
CoralEHR takes a different approach. Rather than serving every health and wellness discipline, it focuses exclusively on behavioral health therapists who run private-pay practices. Telehealth and Stripe payments are on every plan. AI note generation is optional on Professional, not on the $29 Starter plan.
The key difference comes down to specialization. Jane App is an excellent generalist platform that works well across many disciplines, but it wasn't designed specifically for the therapy workflow: there's no treatment-planning module with goal tracking, psychotherapy templates must be built from scratch, and AI notes are a paid per-practitioner add-on. CoralEHR is narrower in scope but deeper in the features that matter most to private-pay therapists.
Strengths & Weaknesses
Jane App Strengths
- Beautiful, modern design — consistently praised for intuitive UX and clean interface
- Online booking clients love — self-scheduling that takes real load off the phone line
- Multi-discipline support — serves PT, OT, massage, chiro, and mental health in one platform
- Low per-seat scaling — additional practitioners from ~$17.50–$35/month, with free admin staff accounts
- Highly praised support — responsive phone and email help, plus 50,000+ community-shared chart templates
- Founder-led — not private-equity-owned; profitable and bootstrapped from the start
Jane App Weaknesses
- Not mental-health-specific — built for all of health and wellness, so therapy workflows run shallow: no treatment-planning module with goal/objective tracking, no Wiley planners, and psychotherapy templates must be built from scratch
- Entry plan is capped — the $54 Balance plan allows only 20 appointments/month and excludes online booking and SMS reminders; full-time therapists effectively start at $79
- No free trial — Jane states plainly "We do not have a free trial"; you get a demo account instead
- AI Scribe costs extra — a $15/practitioner/month add-on (5 free notes/month), and it's an audio-recording scribe
- Forced payment processor — clinics are being required to move onto Jane Payments (deadline May 1, 2026) at 2.85% + $0.25 online, which users read as a margin grab; clients also can't remove their own stored card
- Calendar and login friction — no full month-view calendar, calendar sync is two separate one-way feeds rather than true two-way editing, and clients juggle a separate web login per clinic
- US insurance billing is immature — a $20/month add-on built Canada-first; US clinics report months of workarounds
- No open API — integrations are restricted to vetted partners; no Zapier-style automation
CoralEHR Strengths
- AI included on Professional — notes, treatment plans, and form builder with no per-seat add-on (optional ambient scribe, opt-in)
- Built for behavioral health — 8 note types, auto-scored instruments (PHQ-9, GAD-7, CY-BOCS, and others), 22 treatment-plan templates with goal tracking
- All features included — telehealth, payments, scheduling, SMS reminders, no add-ons or appointment caps on any plan
- Keep Stripe — payment processing through Stripe, not a captive in-house processor
- 30-day free trial, no credit card — try everything before paying
- Founder-led support — direct access to the founder for setup and ongoing help
CoralEHR Weaknesses
- No insurance billing — not suitable for practices that bill insurance
- Newer platform — less established track record than Jane App
- Fewer integrations — smaller ecosystem of third-party connections
Migration Notes
Moving from Jane App to CoralEHR is a straightforward process for private-pay therapists:
- Export your data — Jane App supports data exports for client demographics, appointment history, and clinical records.
- Import to CoralEHR — The CoralEHR onboarding team assists with importing your client list, appointment history, and key documents.
- Update your scheduling — Replace your Jane App online booking links on your website, directory listings, and email signature.
- Re-collect consents — Use CoralEHR's digital intake forms to gather updated consent documents under the new platform.
The migration typically completes in a single onboarding call with the CoralEHR founder.
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Frequently Asked Questions
Common questions about Jane App vs CoralEHR.
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Reviewed by Aanish Sachdev, Co-Founder of CoralEHR
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