Introduction: When TherapyNotes Stops Fitting
TherapyNotes is one of the most established therapy EHRs — founder-owned, used by 80,000+ clinicians, with rock-solid insurance billing and 24/7 phone support that users genuinely praise. None of that is in dispute. The question is whether you're paying for the parts you actually use.
For a private-pay practice, much of TherapyNotes' value sits in its claims engine. If you never file a claim, you're subsidizing infrastructure you don't touch — and after the December 2025 increase ($59→$69/month solo, with group base and per-clinician rates also up $10), more therapists are asking whether a leaner, private-pay-first platform fits better.
This guide compares six TherapyNotes alternatives through the lens of private-pay practice. We'll be specific about pricing and honest about where each platform — including ours — falls short.
Why Therapists Look for TherapyNotes Alternatives
The private-pay tax
A $69/month base buys you, in large part, a claims engine and the compliance scaffolding around it. That's excellent value if you bill insurance daily. If you're cash-pay, it's overhead.
AI costs extra — and the output divides people
TherapyFuel, the AI add-on, runs about $40/month per clinician, bringing a solo clinician's all-in cost to roughly $109/month. Reviews are mixed: therapists on r/therapists describe drafts as "extremely formulaic" and "so wordy they end up hard to read." If AI documentation matters to you, compare both the price and the writing quality.
Workflow friction adds up
One-way calendar sync, no public API, per-text reminder fees (~$0.14/SMS), and rigid templates are recurring complaints. TherapyNotes shipped a companion mobile app in January 2026, so the old "no mobile app" criticism is outdated — but the app is a companion, not full documentation.
Limited outcome measurement
TherapyNotes ships a small set of outcome measures (PHQ-9, GAD-7, CAGE-AID). Practices doing measurement-based care often want a deeper, auto-scored library.
Quick Comparison Table
| Platform | Best for | Monthly pricing | AI note-taking | Insurance billing |
|---|---|---|---|---|
| CoralEHR | Private-pay solo/small practices | $29 (AI-free) / $79 (AI included) | Included at $79; drafts from your notes, no recording | No (superbills only) |
| TherapyNotes | Insurance + phone support | $69 solo / $79 group + $50/clinician | TherapyFuel +$40/clinician | Yes ($0.14/claim) |
| SimplePractice | Insurance + mature UX | $49 / $79 / $99 | Note Taker +$35/clinician | Yes |
| Jane | Multidisciplinary clinics | $54 / $79 / $99 | AI Scribe +$15/practitioner | Add-on |
| Sessions Health | Honest-value insurance | $39 + $29/seat | +$35/practitioner add-on | Yes (e-claims) |
| Upheal | Ambient AI scribe | ~$1/session, cap ~$69 | Ambient scribe (records sessions) | Not yet shipped |
6 Best TherapyNotes Alternatives
1. CoralEHR — Best for Private-Pay Practices
Pricing: $29/month Starter (no AI), $79/month Professional (full AI suite included), $35/clinician/month for Practice plans (6+).
CoralEHR is built for cash-pay behavioral health rather than insurance billing. The $29 Starter tier is a complete practice platform — group-capable telehealth, scheduling with recurring appointments and self-booking requests, SMS and email reminders, Stripe billing with superbills, 35+ auto-scored assessments with trends, modality builders (EMDR, IFS, ERP, ACT, and more), and in-session tools — with zero AI, for therapists who want none. The $79 Professional tier adds the full AI suite included: note drafting (scratchpad → draft → AI judge → sign), SOAP conversation agent, AI treatment plans, form builder, reports, and the Coral assistant — with no per-seat AI fee.
The distinguishing choice: CoralEHR's AI never requires a session recording. It drafts from your typed shorthand in your own voice, which sidesteps the client-consent problem that recording-based scribes create.
Best for: Solo and small private-pay practices that want either a genuinely AI-free tier or all-AI-included without per-seat fees.
Limitations: No insurance claims/clearinghouse (superbills only, by design), no e-prescribing, no native mobile app yet, and it is HIPAA-compliant and signs BAAs but is not SOC 2 certified. Insurance-heavy practices should stay with TherapyNotes.
2. SimplePractice — Best for Mature UX and Ecosystem
Pricing: $49 / $79 / $99 per month. AI Note Taker is a ~$35/clinician add-on.
SimplePractice offers best-in-class UX, mobile apps, and a large community, with 1:1 telehealth now included on all plans (the old "+$15 telehealth" criticism is no longer accurate). Like TherapyNotes, it's insurance-capable. To match a $79 all-AI plan you'd pay Essential $79 + Note Taker $35 = roughly $114/month. Worth a look if ecosystem maturity matters more than price.
3. Jane — Best for Multidisciplinary Clinics
Pricing: Balance $54 (caps at 20 appointments/month, excludes online booking and SMS reminders) / Practice $79 / Thrive $99. AI Scribe +$15.
Jane is a beautifully designed, founder-led clinic platform with beloved online booking. For pure psychotherapy it has gaps — notably no treatment-plan module (no goals, objectives, or measure tracking) — and as of May 2026 it moved everyone onto Jane Payments (2.85% + $0.25). There's also no free trial. Strong for multi-discipline clinics; less specialized for therapy.
4. Sessions Health — Best Honest-Value Insurance Alternative
Pricing: $39/month + $29/seat. AI is a ~$35/practitioner add-on; telehealth +$10/month (caps at 4 participants).
Sessions Health is the closest competitor in spirit — grandfathered pricing, fast human support, free migration, included insurance e-claims, free SMS reminders, and two-way Google sync. The notable shift: it built its brand on "intentionally no AI," and in April 2026 that became a paid add-on. Clinical depth (modality tools, treatment plans) is thinner than purpose-built therapy EHRs.
5. TheraNest (Ensora) — Best for Insurance + Supervision Workflows
Pricing: $29 / $59 / $89 per therapist. AI Session Assistant is a ~$35/provider add-on on every tier.
KKR-owned, with insurance billing/RCM, e-prescribing add-on, and group supervisor workflows. Be aware of the add-on maze (telehealth +$12, Wiley +$25, an annual AMA code fee, in-house payment processing) and a rebrand history (TheraNest → Ensora → marketing as TheraNest again). Reviews report reliability complaints. Reasonable for insurance practices needing supervision/co-sign.
6. Upheal — Best for an Ambient AI Scribe
Pricing: roughly $1/session, capped around $69/month, with a free tier.
Upheal has the deepest ambient scribe and has matured into a real AI-native EHR. The core trade-off: its workflow centers on recording sessions, and its free tier is funded by training on session data. It still has no insurance billing shipped (long-promised), no built-in assessments, and its own video is 1:1 only. Choose it if an ambient scribe is your priority and clients consent to recording.
How to Choose
- Pure private-pay, want lean + optional AI: CoralEHR ($29 AI-free, or $79 all-AI-included, no recording).
- Insurance is core, value phone support: stay with TherapyNotes, or look at Sessions Health / TheraNest.
- Multidisciplinary clinic: Jane.
- Ecosystem + mobile maturity: SimplePractice.
- Ambient scribe above all: Upheal (with client consent to recording).
Conclusion
TherapyNotes is a strong, mature platform — especially for insurance billing and support. But "mature insurance EHR" and "best fit for a private-pay practice" aren't the same thing. If you don't file claims, you're paying for an engine you don't run. Trial your top one or two choices, and price the all-in cost (base + AI + reminders + processing), not just the sticker.
Take the Next Step
- TherapyNotes vs CoralEHR — feature-by-feature comparison
- Best EHR for private-pay therapists (2026) — the full round-up
- What therapy EHRs actually cost in 2026 — all-in pricing math
- Compare all EHRs side by side — interactive comparison
Frequently Asked Questions
CoralEHR Team
CoralEHR Team